Warranty

3 Years Warranty: Supporting Your Success with Confidence and Without Worries

At Clessycs , we understand that every piece of jewelry you wear is much more than an accessory, it is a reflection of your ambition and the success you are manifesting. We want you to feel completely confident with every purchase, knowing that we are offering you pieces of the highest quality. That is why all of our jewelry is backed by a 3-year warranty, so you can continue to project confidence without worrying about the details.

Because your image deserves it:

With a simple registration process and a team ready to support you, we make sure that any issues are resolved quickly and efficiently. We want you to stay focused on what's important: building your vision of success, without distractions.

Our guarantee is designed to give you peace of mind that if anything doesn't live up to your expectations, we're here to fix it. With a simple registration process and dedicated customer support, we ensure that any issues are handled quickly and efficiently.

In order to exercise the warranty on your product, you must have the purchase receipt or the order number of your product. The warranty covers any failure that may arise during the use of the product due to manufacturing defects. In this case, we will repair the unit or send you a new unit.

The warranty does not cover defects caused by incorrect use of the product and/or handling of the product other than that necessary to establish its nature, characteristics or operation. In such cases, the consumer must be responsible for its repair. Therefore, only those eligible for the warranty will be:

Product Registration: Customer must register their purchase on our website within the first 30 days of purchase. This registration must include the date of purchase, order number, and a photo of the original receipt.

Invoice Retention: The customer must retain and present the original invoice in case a warranty claim needs to be made. Without the original invoice, the claim cannot be processed.

What you should keep in mind:

Our warranty is designed to ensure that you wear your jewelry with complete confidence, respecting its original purpose and design. We do not cover situations that exceed the normal use of the piece or wear and tear resulting from time and use. The jewelry that reflects your success deserves to be treated with the same care.

At Clessycs , we don't just sell jewelry; we offer symbols that accompany your personal transformation. This guarantee is here to support that journey, making sure you continue to project your best version without worrying about minor inconveniences.

Project your ambition, trust in your success, and take Clessycs with you.